Dear Bill, You are my family’s hero. When my mother fell and cracked her pelvis two days before News Year’s, her life changed from totally independent to totally dependent. The dreaded search for quality home health care began. The nightmare that everyone talks about was my reality. I began investigating and interviewing home health care services. I received lots of promises but no agency was able to deliver adequate services or provide quality staff members. The caretakers lacked skill and ability to communicate with the elderly. They did not make my mother or myself feel secure with their care. My search continued daily. I was given your number/name and within the first few minutes of our conversation, I knew our problems were solved. Your compassion and your understanding were so very reassuring. Your efficiency and knowledge changed my mom’s recovery from negative days to very positive days. She is so pleased with the staff that comes daily. She is comfortable, relaxed and without complaints. You truly are an angel but more importantly the source that families are desperately looking for when a loved one needs to be cared for. I feel very fortunate and grateful to have an extraordinary man like you lead the team in organizing my mother’s successful recovery. I will surely refer OneCall Homecare to all my friends and family. With sincerity and appreciation,

From a CPA in North Carolina One Call Care us provided aides for both my mother and father at a time when both were in need of assistance in their home. Everything about the experience was professional and caring. One call to their office is all it took. Whether I needed someone on a moments notice or eventually 2 shifts of full time care, the people in the office were there to answer my calls and just make it happen. Over a period of a year, as my parents’ needs changed, we had several different aides. They were all kind, competent and caring. If a personality didn’t fit, all I had to do was tell Kevin or Shirley and the next day there was a replacement. Toward the end of my mom’s life we had a day aide and a night aide, who to this day I call family. One of them still cares for my dad. My family is forever grateful to the loving professionalism and quality staff at One Call. Best Regards,

Dear Bill, I want to thank you for the level of comfort you have provided to me for the care of my husband, Charles, who has Alzheimer’s. When my dad had this same dreaded disease years ago, Charlie and I took care of him at home and getting and keeping reliable, competent, personable home health aides was always a challenge. Years later, when mom needed around-the-clock care, we were fortunate (after considerable trial and error) to find a wonderful live-in who stayed with us for 3 years. Shortly after mom’s death, we were devastated to find that Charlie had acquired the same horrible disease and was forced to retire from his long-time professorship. As with Mom and Dad, I am dedicated to taking care of Charlie at home, but this time it is even more a challenge because I no longer have Charlie as an active partner in doing what needs to be done. At first, we were able to re-employ the fantastic aide we had for mom, but Charlie, being a big and increasingly unsteady guy, quickly became too much for her to handle in terms of keeping him safe and secure. We decided we needed a male aide, which I was soon to find out was not easy to find. My luck changed the day I stumbled across your organization, One Call Homecare and as soon as I talked to you I felt much better. You promised me you would find several people for me to interview and you were good to your word. Further, you participated in the interviews and acted as my Case Manager, all at a cost the same or below what I was paying privately. When Charlie needed physical therapy, you facilitated that. I particularly feel secure knowing that you are available 24/7 and whenever I have any type of problem, I only have to pick up the phone and you are there for me! I hope you know how comforting that is to your clients. Your measure of personal service does much to alleviate the stress that comes with taking care of a family member! I no longer feel like I am in this stressful situation alone. You are there for me when I have problems as well as when things are going well. The service that you provide is exceptional and it is easy to see why you have built up your strong relationships with your providers and clients over the years. A business as sensitive as home health care is built on integrity, trust, and dependability, all of which you have in abundance. I have begun to think of you as a friend, and I want to take this opportunity to thank you for all that you have done for us. Please feel free to use me as a reference at any time. I would be happy to share the good news with others who are looking for assistance in managing their health care challenges. With kindest regards,

Dear Bill, my family and I want to thank you personally for your support in establishing home care for my Dad after his release from the hospital. It was such an overwhelming time for my family and with one phone call you allowed us to feel very assured of our decision to bring Dad home for further rehabilitation, We did not have the knowledge nor courage to take on this responsibility without your invaluable expertise and wonderful staff. Everything happened so quickly and your dedicated attention to every detail allowed Dad to travel from New York and have a safe arrival to my home in Boca. I was amazed how everything fell into place with all necessary equipment set up in my home, nurses and doctors scheduled for day 2 and physical therapists beginning week 2. The caregivers and therapists assigned to Dad Were wonderful and he recovered very quickly within 3 months time. Dad and Mom are living independently now in Naples and we all attribute Dad’s successful recovery to you and the staff at OneCall Homecare. We remain grateful to you,

Dear Bill, I wish to let you know how much I appreciate all that you did for me. You looked out for my well being when I was at Manor Care by speaking on my behalf to the Doctor’s and Social Workers concerning my health, and for this I am very grateful. And, Oh how you helped me when it came time for my discharge, by being there and seeing to all my equipment that I so needed to take home. I always think of you as the man with a halo over his head. Also I am still presently using the aides that you are providing for me, and I am very satisfied with all of them, and with OneCall Homecare. Sincerely,

Dear Mr. Safron, I want to thank you and the staff at OneCall Homecare for the services rendered to my husband upon his transition from rehab to our home. Each and every caregiver though thoroughly professional gave us the personal touch that made us so comfortable until he was able to care for himself. I hope we don’t need it but if we do , we will call on you. Thank you again,